Anchans Authentics Ltd ('we', 'us', or 'Anchans Authentics') is committed to protecting your personal information's privacy and security. It is critical that you understand the basis on which we collect and manage your personal data so that you are informed and confident in providing us with your information. As a result, please take the time to read our privacy statement.

If you're a client, supplier, distributor, retailer, or employee of Anchans Authentics Ltd, this policy applies to your use of any of our services, including visiting our website, emailing, texting, or calling us, as well as when you phone or write to us. If you're a client, supplier, distributor, retailer, or employee of Anchans Authentics Ltd, this policy applies to your use of any of our services, including visiting our website, emailing, texting, or calling us, as well as when you phone or write to us.

We'll never sell your personal information, and we'll only share it with companies we partner with when it's absolutely required, and your data's privacy and security are guaranteed. Anchans Authentics Ltd is in charge of all information supplied to or acquired from our website.
 

Please contact us at info@anchans.co.uk or write to us at Anchans Authentics Ltd, 6 Cairnfield Crescent, Bucksburn, Aberdeen AB21 9LW if you have any queries about this privacy policy or how we use your personal data.
 

What information about you might be collected?

Any information that identifies you or may be used to identify you, such as your name, contact information, and interests, is considered personal data. It could also contain information about how you interact with our website or other digital communications. We will only collect the personal information that we require.

You can offer us your personal information in a variety of ways, including by filling out forms on our website, signing up for our newsletter, submitting a recipe, joining our Guiding Panel, entering a competition, contest, or survey, or contacting us (by social media platforms, phone, email or post).

If you are under the age of 16, please do not give us any information about yourself unless your parent or guardian has given you permission to do so.

Personal data about you could be collected in the following ways:

You may enter your personal information upon registering with us (name, email, address, age bracket, gender, telephone, and so on).

When you contact us through email, post, phone, or social media, we collect personal information such as your name, contact information (phone number, email address, and postal address), and the nature of your query/complaint.

We may gather personal data from you when we communicate with you or when you participate in promotions, competitions, surveys, or questionnaires concerning our services (product preferences, interests, buying behaviour and so on).

The following information may be collected automatically:

When you visit our websites, we may collect information about your browsing habits and how you use our digital services, such as your operating system, IP address, online identifiers, and browser information, as well as the search keywords you employ. For additional information, see the "Use of Cookies" section below.

We may gather information about your email provider, whether you open or forward our emails, and any links you click on within them when we send you digital communications.

Cookies Are Used

Cookies and how we utilise them

Cookies are used on this website. Cookies are little text files that a website saves on your computer's hard drive. Cookies help us recognise your computer the next time you come to our site. Anchans Authentics Ltd will be able to increase the website's user-friendliness and tailor it to your demands as a result of this. The type of personal information we gather as a result of a cookie is individual to your computer and may include your IP address, the date and time you access our website, and the pages you browse. You can set your browser to inform you when a cookie is received or to refuse it entirely.

You may also tell your browser not to accept cookies from this website by changing your browser settings. Please be aware that you may not be able to use all of our website's options and features if this happens.

This site employs a variety of cookie types.

We make use of Google Analytics, a well-known online analytics service from Google, Inc. Cookies are used by Google Analytics to assist us in analysing how people interact with the site. It keeps track of the number of visitors and provides information on their overall behaviour, such as the average length of stay on the site or the average number of pages viewed.

Google will receive and keep the information created by the cookie regarding your use of our website (including your IP address) on its servers.

This information will be used by Google to evaluate your use of our website, compile website activity reports, and provide other services related to website activity and internet usage. Google may also disclose this information to third parties if required by law or if such third parties process the data on Google's behalf. Google promises not to link your IP address to any other information it has.

More information on how Google uses your Personal Information can be found at https://policies.google.com/privacy?hl=en.

Google Analytics can also be turned off at https://tools.google.com/dlpage/gaoptout.

Facebook pixel cookies are used to personalise content and advertising, provide social networking features, and analyse site activity. We also share information about your use of our site (which may include personal information) with our trusted social media, advertising, and analytics partners.
 

You can opt-out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

 

Other websites' links

Our website may include links to other useful websites. However, once you leave our site via these links, you should be aware that we have no control over the other website. As a result, we cannot guarantee the security or privacy of any information you supply when visiting other sites, and these sites are not covered by this privacy statement. You should proceed with caution and carefully read the privacy policy for the website in question.

 

What are we going to do with your personal information?

We will only use any personal information about you in accordance with current data protection legislation and this Privacy Policy, as well as any consent you have already given.

The following are the primary purposes for which your personal information is used:

To deliver services that are tailored to your needs and to treat you with greater personal attention.

To conduct market research and analysis in order to improve our product line and services.

To sell Anchans Authentics Ltd products and services and to keep you up to date.

We'd like to give you some of our products in order to get your feedback.

To react to inquiries and provide the best customer service possible.

To improve our websites and other forms of communication.

For administrative and management purposes.

We will only send you emails if you agree to receive them, and we will never share your information with organisations outside of Anchans Authentics Ltd for marketing purposes (though we may share personal/cookie data with third parties to assist us to target our own advertising).

Third-party disclosure of personal information

We may also disclose your personal information to third parties if we are under a legal obligation to do so, such as to comply with a legal obligation, to enforce or apply our terms of service, cookie policy, or other agreements, or to protect Anchans Authentics Ltd, our customers, or employees' rights, property, or safety.

Anchans Authentics Ltd processes postal orders through a third-party eCommerce supplier, and all data is stored offshore (in the cloud) within their environment.

To assist us to deliver our services and fulfil our contracts with you, we share your Personal Information with service partners.

Consider the following scenario:

Our online store is powered by WIX.

More information about how WIX uses your personal data may be found at https://www.wix.com/about/privacy

To comply with relevant laws and regulations, to react to a subpoena, search warrant, or other legitimate requests for information we receive, or to otherwise protect our rights, we may share your Personal Information.

Personal information is stored and retained for a period of time.

We understand how critical it is to safeguard and handle your personal information. We take reasonable security steps to help protect your personal data against unauthorised access, use, alteration, and disclosure, as well as accidental loss.

Anchans Authentics Ltd is based in the United Kingdom, and the majority of our data is stored within the European Union (EU). We may transfer and store the information we acquire from you at a location outside of the European Economic Area ("EEA"). It may also be processed by individuals working for us or one of our suppliers who are based outside of the European Economic Area.

You consent to this transmission, storage, or processing of your information by submitting it. We will take all reasonable precautions to protect your information and ensure that it is handled securely and in compliance with this policy.

Retention of data

We will only keep your personal data for as long as it is required for the purposes outlined in this privacy policy and/or to comply with legal and regulatory obligations. We will conduct a thorough examination of the data we have on hand and safely delete personal information. If data is required after this time period for analytical, historical, or other legitimate business objectives, we shall take reasonable steps to anonymize it.

Your Legal Rights

Updating your marketing preferences and data

It's critical that you keep control of your data. If you would want to update or alter your personal data or marketing preferences at any time, please contact us at:

E-mail address: info@anchans.co.uk

Anchans Authentics Ltd, 6 Cairnfield Crescent, Bucksburn, Aberdeen AB21 9LW

Additionally, each marketing message we send will have an unsubscribe button, allowing you to opt-out of receiving future marketing messages. Within 14 days, we attempt to respond to requests to discontinue receiving marketing materials. However, it's probable that you'll get some promotion in the time leading up to the shift.

Accessing, updating and withdrawing consent

You have the right to obtain a copy of the personal data we hold about you, to remedy any inaccuracies, and to exercise your rights to cancellation, rectification, and objection. Please send the following information in writing if you want a copy of the personal information we have about you and/or if you want your data to be transferred to another organisation:

Your given name

Email and postal address

Any information that may assist us in identifying you, such as the date you registered or contacted us.

Please be aware that before we can act on your request, we may need to verify your identification. Please contact us at the following address:

The Data Protection Officer is a person who is in charge of protecting personal

Anchans Authentics Ltd Ltd, 6 Cairnfield Crescent, Bucksburn, Aberdeen AB21 9LW 

We will provide data and action requests free of charge where possible. This will take place within a month of your request being received.

What should you do if you're unhappy?

First and foremost, please contact us directly so that we can address any issues or questions you may have. You also have the right to contact and/or file a complaint with the UK's national data protection body, the Information Commissioner's Office (ICO). For more information, go to www.ico.org.uk.

Changes to this policy on privacy

All earlier versions of this Notice have been superseded by this one. This Privacy Policy may be updated from time to time. If this occurs, we will update this page to reflect the changes. Please revisit this page from time to time to see whether this Privacy Policy has been updated.
 

May 2021 is the most recent update.